Privacy Policy for RedlineLab.io

Effective Date: 1/1/2025

At RedlineLab.io (“we,” “our,” or “us”), your privacy is our priority. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.redlinelab.io (the “Site”). By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to improve our services and provide you with tailored experience.

1.1 Personal Information

Personal information refers to details that identify you directly or indirectly, including but not limited to:

  • Name
  • Email address (e.g., [email protected] for inquiries)
  • Contact information
  • User account details
  • Payment or transaction details (if applicable)
  • Wallet public addresses (e.g., MetaMask or Red Wallet)
  • Personal identity verification documents (e.g., KYC-related information)
  • Any other information you voluntarily provide to us

1.2 Non-Personal Information

We may also collect non-personal data such as:

  • Browser type and version
  • Device information (e.g., mobile or desktop)
  • Pages you visit on our Site
  • Referring URLs
  • Time and date of your visit

2. How We Use Your Information

We use the information collected to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and support requests
  • Send you administrative and promotional communications
  • Personalize your experience on the Site
  • Analyze and understand how our Site is used
  • Comply with legal obligations

Additionally, your information may be used to:

  • Communicate via email or SMS
  • Market our services (with your consent)
  • Improve service offerings based on user engagement
  • Ensure legal, regulatory, and corporate governance compliance
  • Investigate complaints or ensure adherence to business policies

3. How We Share Your Information

We do not sell your personal data to third parties. We may share your information with carefully selected service providers who assist in delivering our services. These providers are only given access to the necessary information and are prohibited from using it for any other purpose.

Examples include:

  • Third-party service providers handling NFT deliveries or Redline Blockchain services
  • Legal or regulatory disclosures where required by law

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on the Site. Cookies help us understand how you interact with our website, personalize content, and ensure security. You can modify your browser settings to manage cookie preferences, though disabling essential cookies may affect your experience.

Please refer to our Cookies Policy for more information.

5. Data Security

We implement various security measures to protect your personal data, including:

  • Encryption
  • Secure backups
  • Access controls and two-factor authentication
  • Regular security audits and testing

While we take these measures seriously, no system is completely secure. Therefore, we recommend safeguarding your login credentials and devices.

6. How Long We Store Your Data

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, considering our legal obligations and business needs. Typically, this retention period is five years from your last interaction with us. In specific cases, we may retain information longer if legally required.

7. Your Rights and Choices

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates to your personal data
  • Request the deletion of your data (subject to legal obligations)
  • Opt-out of receiving promotional communications

To exercise your rights, please contact us at [email protected].

8. Children’s Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe your child has provided personal data, contact us at [email protected].

9. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a new effective date. We encourage you to review this Policy regularly.

11. How to Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

Redline Lab Email: [email protected] Website: www.redlinelab.io